Terms of Service
Effective Date: 2024-08-10
Welcome to UDAwards. These Terms of Service (“Terms”) govern your use of our website and the purchase of our products. By accessing or using our website, you agree to be bound by these Terms.
1. Acceptance of Terms
By accessing or using our website, you agree to comply with these Terms. If you do not agree, please do not use our website.
2. User Accounts
To place an order, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3. Products and Services
We offer a variety of products that can be customized. All product descriptions, pricing, and availability are subject to change without notice.
4. Pricing and Payment
Prices are displayed in Euros (EUR) and US Dollars (USD) based on your geolocation.
We accept the following payment methods: all payment methods supported by Stripe, PayPal, SEPA, and Klarna.
All prices are inclusive of applicable taxes unless otherwise stated.
5. Shipping and Delivery
We ship worldwide. Shipping costs and delivery times vary based on destination. You will receive a confirmation email once your order has been shipped.
6. Returns and Refunds
Custom Products
Due to the personalized nature of customized products, we do not offer refunds or exchanges once an order has been confirmed and processed, unless otherwise required by applicable law.
7. Email Communications & Newsletter
By creating an account, making a purchase, or voluntarily subscribing to our newsletter, you may receive emails from us, including:
Order confirmations and transactional emails
Service-related notifications
Marketing and promotional communications (where you have provided consent)
Marketing emails are sent only where permitted by law and based on your consent. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.
We use MailerLite as our email marketing service provider to manage and send newsletter and promotional communications.
For details on how we collect, use, and protect your personal data, please refer to our Privacy Policy.
8. Intellectual Property
All content on this website, including text, graphics, logos, images, and design elements, is the property of UDAwards and is protected by copyright and other applicable intellectual property laws. Unauthorized use is prohibited.
9. Limitation of Liability
To the fullest extent permitted by law, UDAwards shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of Lithuania. Any disputes arising out of or relating to these Terms shall be resolved exclusively in the courts of Lithuania.
11. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page, and continued use of the website after such changes constitutes acceptance of the updated Terms.
12. Contact Information
If you have any questions or concerns regarding these Terms, please contact us:
Email: info@udawards.com
Phone: +370 618 88992
Address: Lazdynėlių g. 32A-14, LT-04126 Vilnius, Lithuania
Thank you for choosing UDAwards. We appreciate your business and look forward to serving you.
